Data Protection Privacy Notice
Who I am
My name is Fiona Grace Peterson, and I operate as a freelance translator in Italy.
I’m committed to maintaining the trust and confidence of visitors to my website, my clients, colleagues and suppliers. This Privacy Notice outlines when, what and why I collect personal data, how I use it, the limited conditions under which I may disclose it to others, and how I keep it secure.
You may contact me in my capacity as Data Controller via my contact form, or via email at firstname.lastname@example.org.
Why I process your personal data
I collect, store and use your personal data only to issue a quote, provide a translation or editing service that you request or to comply with legal requirements. Personal data collected may include your name, postal address, email address, telephone number and ID or tax number. Personal data may also include special categories such as health information, but only if you send these data to me for the specific purpose of translating them.
I do not use your personal data for marketing purposes.
How long I keep your personal data
Data relating to quotes will be retained for up to six months. In cases of services rendered, I am obliged to retain your personal data for five years to comply with tax obligations, and, if it is embedded in a translation, for up to ten years to preserve the integrity of my personal translation resources. I will delete email communication after five years.
Third party access
If I send a text for revision or editing to a colleague, that text will be anonymised, so that your personal data will not appear, or the colleague will be asked to sign a confidentiality agreement if necessary. They will be advised of their legal obligations in relation to confidentiality and professional secrecy.
Other parties may have access to your personal data for administrative purposes, including my accountant and the providers of my cloud backup, blog, website and email hosting services. All these parties are GDPR-compliant (please also see the section on security measures below).
Your rights and obligations
You may contact me at any time via my contact form or by email to request a copy, rectification or erasure of your personal data. I will take action without undue delay and in any event within one month of receipt of the request.
Please contact me on email@example.com if you have any concerns about how I process your personal data. You also have the right to lodge a complaint with the supervisory body in Italy or in the country where you live.
I take all possible precautionary measures to guarantee that your personal data is safeguarded.
Updates to computers and devices: The equipment used for storing and processing personal data is updated as frequently as possible.
Malware: Anti-virus software is installed on the equipment used for storing and processing personal data, to prevent the theft or destruction of this information. This anti-virus software is regularly updated.
Firewall: Firewalls are in place on all devices used for storing or processing personal data, to avoid remote unlawful third-party access.
Back up: Personal data is periodically backed up on a device other than that used on a day-to-day basis. The copy is stored in a secure place, separate from the computer containing the original files, so that personal data can be recovered in the event of loss or damage. Should this back up be done via electronic methods, an encrypted method is used to guarantee the confidentiality of the personal data, in the event of unlawful third-party access.
Technical measures: All electronic systems in use for storing or processing personal information are password protected.
The data collected includes pages viewed and your journey around the website. These cookies are not used to collect or record data on your name, address or other contact details.
Based on my legitimate interest (i.e. my interest in analysis, optimisation and economic performance of my online offer in accordance with article 6, section 1, letter f of GDPR), I use a third-party service, Visitor Analytics, a simple website analytics service which measures the traffic and visitors’ general details of the customers’ websites. Collecting these statistics, a website can make their visitors’ experience better (e.g. which pages they visit and when, where they are approximately located, where does a user land first or if they are coming from a specific referral).
Basically, as a website owner using Visitor Analytics, we are using cookies to collect data about visitors’ device type and screen size, approximate location, browser, OS, IPs, page visits, bounce rate, conversions and popular content on the website. All this data is pseudonymized and Visitor Analytics will never use the collected data to identify individual users or to match it with additional information on an individual user. Each visitor has control over the cookies placement.
How to control cookies
You can control and/or delete cookies as you wish by checking your browser settings on each device – for details, see aboutcookies.org.